Articles on: Collaborate with Clients

How to Use the Portfolio Calendar

TL;DR

The Portfolio Calendar allows you to schedule, track, and manage all property viewings and key buyer events in one place, directly linked to specific properties and portfolios. This reduces back-and-forth communication, prevents double booking, and keeps your buyer search progressing smoothly.


When to use this

Consider using the Portfolio Calendar when:

  • A buyer has marked a property as Interested
  • You are coordinating multiple viewings across properties
  • You prefer a single source of truth for tours instead of relying on chats, notes, or external calendars
  • You seek visibility across all scheduled activities in a portfolio


Step-by-step instructions

Option 1: Schedule a Viewing from a Property (Best for buyer-driven tours)

This option is suitable when a buyer has already shown interest in a specific property.


  1. Open the Portfolio.


  1. Go to the property marked as Interested by the buyer.


  1. Review buyer notes or chat to confirm availability.
  • If timing isn’t clear, consider asking the buyer in chat before scheduling.


  1. Scroll below the property description.


  1. Click Schedule Viewing.


  1. Select:
  • Name the event
  • Date
  • Time
  • Duration


  1. Save the event.

The viewing is now linked directly to that property and appears in the Portfolio Calendar.


Option 2: Create an Event from the Portfolio Calendar (Best for agent-led planning)

This option is ideal when you want to plan ahead or batch-schedule multiple viewings.

  1. Open the Portfolio.


  1. Navigate to the Calendar tab.


  1. Click the + (plus) button.


  1. Enter:
  • Event name (e.g., Alcântara Apartment Viewing)
  • Date and time
  • Associated property


  1. Save the event.


This approach is beneficial for structuring a full viewing day or week in advance.


Common issues & tips

  • Buyer hasn’t marked the property as Interested

→ The Schedule Viewing option will not be visible. We recommend asking the buyer to update the status first.

  • Unclear availability

→ Confirm timing in chat before scheduling to avoid rescheduling loops.

  • Overbooking risk

→ Use the calendar view to check for conflicts before adding new events.

  • Naming discipline matters

→ Use clear, property-specific event names to maintain calendar readability as volume grows.

  • Calendar = execution layer

→ Notes and chats provide context; the calendar is for commitment. If it’s not on the calendar, it’s not confirmed.


Updated on: 07/04/2026

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