Articles on: Collaborate with Clients

How to Add Additional Buyers to a Portfolio

TL;DR

You can add a spouse, partner, or trusted advisor to an existing portfolio so they can view properties and stay aligned without granting them agent-level access. Only agents have the capability to do this, and added buyers automatically receive an introductory email.



When to use this

Consider using this when:

  • The primary buyer wishes to include a spouse or partner
  • A financial advisor, lawyer, or consultant requires visibility
  • Decisions are delayed because stakeholders aren’t viewing the same properties
  • You aim for fewer side conversations and tighter alignment


Key rule: Buyers are unable to add other buyers themselves. This is intentionally agent-controlled.



Step-by-step instructions

Best for: Spouses, partners, or non-agent advisors


  1. Open the relevant Portfolio.
  2. Locate the Prepared for section at the upper part of the page.
  3. Click the Card Icon behind the client's name.
  4. In the view that opens under Email, click the +.
  5. A new field will be created.
  6. Enter the additional person’s email.
  7. Save changes.


What happens next

  • The additional buyer is added instantly.
  • They receive an automatic introductory email with access instructions.
  • They can view properties and follow the search without accessing agent-only data.



Common issues & tips

  • “My buyer can’t add their spouse”

→ This is expected. Only agents can add additional buyers. This approach prevents access misuse and maintains compliance.


  • Didn’t receive the email?

→ We recommend asking the added buyer to check spam or promotions. You can re-add them if necessary.


  • Confusing buyer vs co-agent roles

→ Buyers = viewers/commenters

→ Co-agents = internal collaborators (Team add-on only)


  • Privacy check

→ Additional buyers do not have access to:

    • Private agent notes
    • Seller or seller-agent details


  • Best practice

→ We recommend adding all decision-makers early. Late additions often slow down the closing process.



  • How to Create a New Portfolio
  • How to Share a Portfolio with Your Client
  • How to Manage Team Access (Team add-on)

Updated on: 02/04/2026

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